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Multilingual Email Auditing

"Sites with little thought given to globalization will have to be torn down." - Eric Schmidt, Forrester Research

IZAR.COM develops evaluation programs of call center email correspondence to insure correct grammar, spelling and branding.

Managing customer service requests through email correspondence poses potential problems for a multilingual e-commerce site. We evaluate the outgoing email from in-language customer service centers for grammar, spelling, style, idioms and the effectiveness or helpfulness of your responses through reader feedback.